Return Policy

How do refunds and returns work on WishUrban?

Sellers aren’t required to accept returns, exchanges, or provide a refund unless stated in their shop policies. Please visit the shop’s homepage and review their policies before purchasing.

If the seller is willing to accept this return, please be sure to settle on the details before returning the item:

• Where you should send the return
• What time frame does the seller wish to receive the return
• Who will be responsible for the cost of return shipping, if not written in the shop’s policie

As this is an exchange, we encourage sellers and buyers to set their own terms. Please note that you can always leave feedback directly on the seller’s shop as well as contact us for any concerns by visiting our contact us page.